Privacy Policy

Introduction

Welcome to https://low-slope-roofing.storysurge.net (hereafter referred to as “Low Slope Roofing,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union (EU)
General Data Protection Law (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Data Privacy Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://low-slope-roofing.storysurge.net
All applications, services, and products offered by Low Slope Roofing
Any third-party platforms, apps, or services linked from our website, which have their own privacy policies governing user data

Processing Activities

This policy covers various interactions you may have with us:

Using Our Applications and Services: As an authorized user, your engagement with our digital products involves the collection of personal data.
Visiting Our Websites: Accessing our websites linked to this Privacy Policy.
Communication from Us: Receiving newsletters, emails, phone calls, or text messages (SMS) from Low Slope Roofing.

Personal Data Collection

We gather diverse types of personal information:

Account Details: Username and password for your user account.
Payment Information: Credit/debit card details, billing addresses, and transaction records.
Financial Data: Bank account numbers (if stored), investment portfolios, or other financial records.
Purchase History: Products or services bought from us, including quantities and order dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for push notifications.
Location Information: GPS coordinates and location data to provide location-based services.
Feedback and Reviews: Comments, ratings, and suggestions you share with us.
Social Media Data: Information from social media platforms when you interact with our content or use social login features.
Product Interest: Details about products you view, search for, or add to your cart on our e-commerce site.

We collect this data through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who have legitimate reasons to share it with us, adhering to their respective privacy policies.

Cookies and Tracking Technologies

Low Slope Roofing uses cookies and similar tracking technologies for several purposes:

Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to log in and access secure areas.
Preference: Remembering your preferences, language settings, and customizability choices.
Analytics: Tracking user behavior to enhance our services, understand trends, and measure the effectiveness of our online presence.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

Legal Requirements: We may store data longer to comply with legal obligations or regulations.
Business Needs: For operational, marketing, tax, financial reporting, or other business purposes.

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: Encrypting data in transit and at rest using industry-standard encryption protocols.
Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take steps to delete it.

Your Rights (Depending on your location)

As a user, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances.
Restriction: Limit the use of your personal data under specific conditions.
Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discrimination based on certain activities related to data protection laws.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests regarding your privacy:

Email: [email protected]
Postal Address: Low Slope Roofing Privacy Team, [Address], [City, State/Province, Zip Code]